Lion Windows & Doors
Effective date: July 23, 2026

Lion Windows & Doors (“Lion Windows,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit lionwindowsanddoors.com (the “Site”), request an estimate, contact us, or become a customer — and how we use and protect that information.

By using the Site or providing us your information, you agree to this Privacy Policy.

1. Who We Are

Lion Windows & Doors is a licensed, bonded, and insured window and door replacement contractor serving the greater Los Angeles area since 2011.

2. Information We Collect

Information you give us directly. When you request a free estimate, request a callback, submit a service request, sign up for updates, or contact us by phone, text, or email, we may collect:

  • Name
  • Phone number
  • Email address
  • Property address and city
  • Details about your project (window/door types, measurements, photos you send us, scheduling preferences)

Information collected automatically. Like most websites, our Site may automatically collect usage data such as your IP address, browser type, device type, pages visited, and time spent on the Site, through cookies and similar technologies. See Section 7 (Cookies).

We do not collect payment card information through the Site. Any payments are handled under your written project contract.

3. Text Messaging (SMS) — Consent and Privacy

If you provide your phone number to us (for example, through our estimate or contact forms, or by calling or texting us), you consent to receive text messages from Lion Windows & Doors related to your inquiry or project, including:

  • Responses to your questions and estimate requests
  • Appointment scheduling, confirmations, and reminders
  • Project updates, follow-ups, and service communications
  • Billing and invoice-related messages

No mobile opt-in data or consent for text messaging will be shared with third parties or affiliates for marketing or promotional purposes. Your phone number and SMS consent are used only by Lion Windows & Doors to communicate with you.

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and get assistance by replying HELP or calling 310-800-1585. See our Terms & Conditions for full SMS terms.

4. How We Use Your Information

We use the information we collect to:

  • Provide estimates and respond to your inquiries
  • Schedule and perform window, door, and skylight installations and service
  • Communicate with you about your project by phone, text, or email
  • Send occasional updates or project tips if you have subscribed (you can unsubscribe anytime)
  • Maintain and improve our Site
  • Comply with legal, licensing, and insurance requirements
  • Protect against fraud and enforce our agreements

5. How We Share Information

We do not sell your personal information, and we do not share your phone number or SMS consent with any third party for marketing purposes.

We share information only:

  • With service providers who help us operate — for example, our website host, form and scheduling tools, and communication services — and only as needed to provide their services to us
  • With manufacturers or suppliers (such as window and door manufacturers) when needed to fulfill your order or process a warranty claim
  • When required by law, such as in response to a subpoena, court order, or lawful government request
  • To protect rights and safety, including enforcing our agreements or protecting the rights, property, or safety of Lion Windows & Doors, our customers, or others

6. Data Retention

We keep personal information only as long as needed for the purposes above — typically for the duration of your project and any applicable warranty period, plus any period required by California contractor, tax, and record-keeping laws. Usage data is generally retained for a shorter period.

7. Cookies and Analytics

Our Site uses cookies and similar technologies provided by our website platform to make the Site work, remember preferences, and understand how visitors use the Site. You can set your browser to refuse cookies or alert you when cookies are being used; some Site features may not function properly without them.

Our Site does not currently respond to “Do Not Track” browser signals.

8. Your California Privacy Rights

If you are a California resident, you may have the right to:

  • Know what personal information we have collected about you and how we use and share it
  • Request deletion of your personal information, subject to legal exceptions (for example, records we must keep under contractor and tax law)
  • Request correction of inaccurate personal information
  • Non-discrimination — we will never treat you differently for exercising your privacy rights

To exercise any of these rights, contact us at info@lionwindowsanddoors.com or 310-800-1585. We will verify your identity before responding and will respond within the timeframe required by law.

9. Children's Privacy

Our services and Site are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us personal information, contact us and we will delete it.

10. Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure, but we limit access to your information to those who need it to serve you.

11. Third-Party Links

Our Site may link to third-party websites (for example, manufacturer sites such as Milgard or Velux, or our review profiles). We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Material changes will be noted on the Site.

13. Contact Us

Questions about this Privacy Policy or your information?

Lion Windows & Doors
Phone: 310-800-1585
Email: info@lionwindowsanddoors.com
Address: 1838 Sawtelle Blvd., Los Angeles, CA 90025