Lion Windows & Doors
Effective date: July 23, 2026
These Terms & Conditions (“Terms”) govern your use of lionwindowsanddoors.com (the “Site”) and communications with Lion Windows & Doors (“Lion Windows,” “we,” “us,” or “our”). By using the Site, requesting an estimate, or communicating with us, you agree to these Terms. Please also review our Privacy Policy, which explains how we handle your information.
1. Products and Project Scope
Lion Windows & Doors is a licensed, bonded, and insured contractor (CSLB License #972830) providing window, door, and skylight replacement and installation in the greater Los Angeles area.
2. Estimates and Project Contracts
- Free estimates provided through the Site, by phone, by text, or in person are good-faith approximations only and are not binding offers. Final pricing depends on an in-person assessment, measurements, product selection, and site conditions.
- All installation work is performed under a separate written home improvement contract that complies with California law. If there is any conflict between these Terms and your signed project contract, the project contract controls for that work.
- Product availability, lead times, and manufacturer pricing may change between an estimate and a signed contract.
3. SMS / Text Messaging Terms
Consent. By providing your phone number through our website forms, by calling us, or by texting us first, you consent to receive text messages (SMS) from Lion Windows & Doors.
Types of messages. You may receive texts including: replies to your inquiries, estimate and appointment scheduling, appointment confirmations and reminders, project and existing-customer support updates, follow-ups, and billing-related messages.
No third-party marketing. Phone numbers and SMS consent collected for text messaging will not be shared with third parties or affiliates for marketing or promotional purposes.
Message frequency. Message frequency varies depending on your inquiry and project activity.
Fees. Message and data rates may apply depending on your mobile carrier and plan. Lion Windows & Doors does not charge for text messages.
Opt-in. You opt in by submitting a form on our Site that includes your phone number, or by initiating contact with us by phone or text.
Opt-out. You may opt out at any time by replying STOP to any text message from us, or by calling 310-800-1585 or emailing info@lionwindowsanddoors.com and asking to be removed from text communications.
Help. For assistance, reply HELP to any message, call 310-800-1585, or visit our Contact page.
4. Appointments and Site Access
If you schedule an estimate or installation, you agree to provide reasonable and safe access to the work area at the scheduled time. If you need to reschedule, please give us as much notice as possible by phone or text.
5. Warranties
- Products we install (for example, Milgard windows and doors, Velux skylights) are covered by their manufacturers' warranties, which are provided by the manufacturer, not Lion Windows & Doors.
- Any workmanship warranty we provide is stated in your written project contract.
- Except as expressly stated in a signed contract, the Site and its content are provided “as is” without warranties of any kind.
6. Website Use and Content
- The Site's content — text, images, project photos, and logos — belongs to Lion Windows & Doors or its licensors and may not be copied or used commercially without our permission.
- You agree not to misuse the Site, attempt to interfere with its operation, or use it to send spam or unlawful content.
- Content on the Site (including blog posts and product information) is for general information only and is not a substitute for a professional in-person assessment.
7. Third-Party Links
The Site may link to third-party websites (manufacturer pages, review platforms, etc.). We do not control and are not responsible for their content, terms, or privacy practices.
8. Limitation of Liability
To the fullest extent permitted by law, Lion Windows & Doors is not liable for indirect, incidental, or consequential damages arising from your use of the Site or reliance on Site content. Nothing in these Terms limits any rights you have under a signed project contract or under California consumer protection law that cannot be waived.
9. Governing Law and Disputes
These Terms are governed by the laws of the State of California. Any dispute arising from use of the Site will be resolved in the state or federal courts located in Los Angeles County, California. Disputes about installation work are handled as described in your written project contract.
10. Changes to These Terms
We may update these Terms from time to time. The current version will always be posted on this page with its effective date. Continued use of the Site after changes means you accept the updated Terms.
11. Contact Us
Lion Windows & Doors
Phone: 310-800-1585
Email: info@lionwindowsanddoors.com
Address: 1838 Sawtelle Blvd., Los Angeles, CA 90025
CSLB License #: 972830